Utterly. Fucking. Useless. Most godawful customer service. Most useless coverage. Crappiest procedures. Ever.
Why oh why oh WHY CAN'T I HAVE BLUE CROSS/BLUE SHIELD AT WORK? WHY? I'd pay more so I could get some fucking coverage! What the hell is the use of paying the amount I pay now so that I can a) not get their shell game "Prior Authorization" approval for anything I really need b) have them pay providers twice and not reimburse me ever c) have them randomly deny that I have coverage one month and then reinstate me without warning the next and d) oh I don't fucking care anymore. Humana sucks, and that's all there is to it.
Although the individual people are sometimes nice, in general, the crushing evil of the company outweighs that. They are the most useless health insurance ever.
Leave a comment